Drive explosive growth. Optimise budgets by linking customer experiences to profit and retention.
Deeply understand your customers. Shape experiences that delight and retain.
Enlarge the source of your innovation ideas. Engage, survey, analyse, prioritise, delight.
Unify all your enterprise CX initiatives. Laser focus efforts that drive profitable change.
Accelerate business transformation. Drive positive impact on your customer experience.
CX Core workflows provide end-to-end Customer Experience Management capabilities, encouraging global collaboration in understanding your customer's needs and preferences, designing great experiences, leading implementation, shaping strategies, propositions and business models, to realising your aspirations for both the business and your customers.
Turn customer experience discovery into actionable plans
Optimise your customer traction, engagement and loyalty
Shape your business to sustainably deliver outstanding customer experiences
Realise the results you intended – delighted customers and stronger bottom line
Global access and enterprise scalability through Microsoft Azure to enable organisation-wide deployment.
Secure web and tunnelled access, firewalls and virus protection to secure your data in global datacentres.
Industry leading software components and high availability infrastructure with 7x24 monitoring and support.